Description
Let’s face it; the success or failure of almost every human interaction is affected by the ability to choose the right words at the right time. Hard work, talent and perfect timing can all have great impact on your success, yet without the ability to steer a conversation and create an agreeable outcome, so much effort is wasted. In Exactly What to Say, Phil M Jones delivers what he calls his “Magic Words” and precise examples of how you can use them. Whether looking to secure a job, close the sale, or help a loved one see things from another point of view, the ability to influence others is a universal skill. If you've ever come away from an interaction without the exact result you are looking for, the wisdom in this videobook delivers you both principles and exact examples to allow you to grow your confidence in conversation.
Objectives
- Improve your communication skills and achieve better outcomes
- Find the right words to influence and impact
Certificate
By completing/passing this course, you will attain the certificate POK Business Skills 301 Certificate
Learning Credits
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