Description
Adaptive selling allows you to truly listen, understand the customer’s needs, and then adapt your conversation and presentation accordingly. If you give a canned presentation, you won't learn what the customer thinks is important. The only way you can find out is by listening, asking questions, and adapting your recommendations and presentation. Adaptive selling is much easier to do when you establish a relationship with the customer.
Objectives
- Define adaptive selling
- Identify the social style matrix
Certificate
By completing/passing this course, you will attain the certificate POK Outside Sales 101 Certifcate
Learning Credits
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