Description
Master the four phases of a customer interaction to successfully sell. The welcoming phase: creating a favorable sales climate. The discovery phase: identify and identify the need behind the request expressed by the client. The sales-advice phase: presenting the most suitable solution while focusing on customer benefits. The engagement phase: comforting the customer in his purchasing decision and supporting him until the end.
Objectives
Conduct the 4 key phases of a sales interview to an individual: reception / discovery / sales-advice / engagement
Certificate
By completing/passing this course, you will attain the certificate POK Inside Sales 301 Certificate
Learning Credits
Badges
{{ badge.name }}
{{ vm.helper.t('lup.gamification.value') }}
{{ vm.helper.t('lup.gamification.achieved_for_selected_score_and_over')}}
{{ badge.name }}
{{ vm.helper.t('lup.gamification.value')}}
{{ vm.helper.t('lup.gamification.achieved') }}
Shopping Cart
Your cart is empty