Marketing Skills 201 - Effective Communication

Content
2 modules
Difficulty
Intermediate
Rating
Course Length
25 mins
Instructor
Pantry of Knowledge

Description

Communication is the core one-on-one verbal and written skill a sales person must have to successfully complete customer interactions. This includes telephone, face-to-face conversation skills, and simple writing tasks such as composing an email. Listening skills are also a part of communication.

Communication is the core one-on-one verbal and written skills a salesperson must have to successfully complete customer interactions. This course does a great job demonstrating interpersonal communication skills, which are the skills used when engaged in face-to-face or telephone communications.

Objectives

  • Identify the importance of communication
  • Identify the techniques for effective communication
  • Confidently display interpersonal communication skills

Certificate

By completing/passing this course, you will attain the certificate POK Marketing Skills 201 Certificate

Learning Credits

CEU
0.5

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