Outside Sales 101 - Relationship Building: Managing Client Relationships

Content
2 modules
Difficulty
Basic
Rating
Course Length
20 mins
Instructor
Pantry of Knowledge

Description

Learn how to develop secure and profitable client relationships. Whether you're new to managing clients, or looking to sharpen your skills, this course provides an essential step-by-step guide, from the first meeting to the most common problems. Guided by audio narration, and engaging with interactive exercises, you will learn how top plan and run your first meeting with a new client, nurture an ongoing client relationship, manage client expectations, and troubleshoot when things go awry.

Objectives

  • Plan and run a first meeting with a potential client
  • Determine what you need to get from a new client in writing
  • Manage an ongoing client relationship
  • Manage client expectations
  • Troubleshoot problems

Certificate

By completing/passing this course, you will attain the certificate POK Outside Sales 101 Certifcate

Learning Credits

CEU
0.25

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