Outside Sales 101 - Harvard: Customer Focus

Content
2 modules
Difficulty
Basic
Rating
Course Length
120 mins
Instructor
Pantry of Knowledge

Description

Find out how to strengthen your company's success by targeting the right customers, understanding their needs, and serving them profitably.


Performance Goals:

  • What Is Customer Focus?
  • Learn About Your Customers: Learn about your customers to better meet their needs
  • Deliver Additional Value: Use customer knowledge to identify ways to deliver additional value
  • Build a Customer-Focused Team: Build a customer-focused team

 

Harvard Course Completion: Please note: Your course will show not "Complete" in POK until 24-48 hours after completion.

Harvard Credentialing: In addition to receiving a Pantry of Knowledge (POK) certificate and badge from MAFSI, you will also receive a badge and certificate from Harvard Mentor Management.

 

Objectives

  • What Is Customer Focus
  • Learn About Your Customers
  • Deliver Additional Value
  • Build a Customer-Focused Team

Certificate

By completing/passing this course, you will attain the certificate POK Outside Sales Harvard 101 Certificate

Learning Credits

CEU
2.0

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