Leadership Skills 101 - Harvard: Performance Measurement

Content
2 modules
Difficulty
Basic
Rating
Course Length
120 mins
Instructor
Pantry of Knowledge

Description

Discover a disciplined process for assessing your group's performance - including deciding what to measure, defining performance metrics and targets, and collecting and interpreting performance data.
 

Performance Goals:

  • What Is Performance Measurement?
  • The Foundation of Performance Measurement
  • Decide What to Measure: Define clear objectives, critical success factors, and key performance indicators
  • Set Targets: Set reasonable and inspiring targets for KPIs
  • Gather and Interpret Performance Data: Collect, report, and analyze performance data
  • Avoid Pitfalls: Avoid common performance measurement pitfalls
  • Use Measurement to Strengthen Management: Use performance measurement to better manage performance and align with organizational goals

 


Harvard Course Completion: Please note: Your course will show not "Complete" in POK until 24-48 hours after completion.

Harvard Credentialing: In addition to receiving a Pantry of Knowledge (POK) certificate and badge from MAFSI, you will also receive a badge and certificate from Harvard Mentor Management.

 

Objectives

  • What Is Performance Measurement?
  • The Foundation of Performance Measurement
  • Decide What to Measure
  • Set Targets
  • Gather and Interpret Performance Data
  • Avoid Pitfalls
  • Use Measurement to Strengthen Management

Certificate

By completing/passing this course, you will attain the certificate POK Leadership Skills Harvard 101 Certificate

Learning Credits

CEU
2.0

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