Content
2 modules
Difficulty
Intermediate
Rating
Course length
120 mins
Instructor
Pantry of Knowledge
Description
Find out how to give effective feedback - positive or corrective - to an employee, offer feedback to your boss, and receive feedback in ways that help you improve your own performance.
Performance Goals:
- Why People Avoid Feedback
- Give Effective Feedback: Give effective feedback
- Customize Feedback: Tailor feedback to the individual
- Create a Supportive Environment: Create an environment that encourages improvement through feedback
- Seek Feedback: Seek feedback to improve your performance
Harvard Course Completion: Please note: Your course will show not "Complete" in POK until 24-48 hours after completion.
Harvard Credentialing: In addition to receiving a Pantry of Knowledge (POK) certificate and badge from MAFSI, you will also receive a badge and certificate from Harvard Mentor Management.
Objectives
- Why People Avoid Feedback
- Give Effective Feedback
- Customize Feedback
- Create a Supportive Environment
- Seek Feedback
Certificate
By completing/passing this course, you will attain the certificate POK Inside Sales Harvard 201 Certificate
Learning credits
CEU
2.0
Badges
Harvard Level Course Completion
Value
20 points
Achieved
On course completion
Inside Sales 201 Course
Value
15 points
Achieved
On course completion
201 Course Completion
Value
15 points
Achieved
On course completion
1.
Inside Sales 201 - Harvard: Feedback Essentials
SCORM
2.
Inside Sales 201 - Harvard: Feedback Essentials Survey
Survey
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