Inside Sales 201 - Harvard: Feedback Essentials

Content
2 modules
Difficulty
Intermediate
Rating
Course Length
120 mins
Instructor
Pantry of Knowledge

Description

Find out how to give effective feedback - positive or corrective - to an employee, offer feedback to your boss, and receive feedback in ways that help you improve your own performance.
 

Performance Goals:

  • Why People Avoid Feedback
  • Give Effective Feedback: Give effective feedback
  • Customize Feedback: Tailor feedback to the individual
  • Create a Supportive Environment: Create an environment that encourages improvement through feedback
  • Seek Feedback: Seek feedback to improve your performance

 

Harvard Course Completion: Please note: Your course will show not "Complete" in POK until 24-48 hours after completion.

Harvard Credentialing: In addition to receiving a Pantry of Knowledge (POK) certificate and badge from MAFSI, you will also receive a badge and certificate from Harvard Mentor Management.

 

Objectives

  • Why People Avoid Feedback
  • Give Effective Feedback
  • Customize Feedback
  • Create a Supportive Environment
  • Seek Feedback

Certificate

By completing/passing this course, you will attain the certificate POK Inside Sales Harvard 201 Certificate

Learning Credits

CEU
2.0

Badges

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Inside Sales 201 - Harvard: Feedback Essentials
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