Outside Sales 101 - Key Account Management: Account Management Effectiveness

Content
2 modules
Difficulty
Basic
Rating
Course Length
15 mins
Instructor
Pantry of Knowledge

Description

The role of an account manager is broad and varied and there is no one single definition. The Skillshub "Account Management Effectiveness" course looks at the importance of performance versus potential analysis. Once the course is completed, you will be able to highly the four types of account that an account manager may manage including an iceberg account, a problem child account, a backbone account and finally a star account.

Objectives

  • Develop an understanding of key account management
  • Identify the four different account types you could be managing
  • Analyze your own skill set as an effective key account manager

Certificate

By completing/passing this course, you will attain the certificate POK Outside Sales 101 Certifcate

Learning Credits

CEU
0.25

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