Description
When attending a field visit as a manager, you need to be aware of how you can help and support your salesperson, not be onsite to take over. This course focuses on how you as a manager should observe your salesperson so you can provide quality feedback to help them improve their skill set. It is not about criticism! You being onsite may put them under additional pressure, so its important for them to realize you're also available to support if required. Once the course has been completed you will be able to identify what skill set your salesperson may need some additional help with, along with putting a positive spin on aspects that have gone well.
Objectives
- Identify what the purpose of the field accompaniment is
- Classify what should be fed back to the salesperson
- Allow the salesperson to generate how they can upskill with your support
Certificate
By completing/passing this course, you will attain the certificate POK Outside Sales 301 Certificate
Learning Credits
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