Content
2 modules
Difficulty
Basic
Rating
Course Length
10 mins
Instructor
Pantry of Knowledge
Description
This course will give an explanation of the Customer Experience and how organizations go about understanding the Customer experience and use it to design the desired experience for customers.
Objectives
- Recall customer experience
- Recognize how to use it and design a customer experience for your customers
Certificate
By completing/passing this course, you will attain the certificate POK Marketing Skills 101 Certificate
Learning Credits
CEU
0.25
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1.
Marketing Skills 101 - Websites: CX Design & Customer Experience
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2.
Marketing Skills 101 - Websites: CX Design & Customer Experience Survey
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