Inside Sales 201 - Negotiation: Basics of Negotiations

Content
2 modules

Difficulty
Intermediate

Rating

Course Length
70 mins

Instructor
Pantry of Knowledge

Description

Successful negotiations are not based on luck, but on learned skills. This e-training introduces the most important tools needed to conduct successful negotiations. How to strengthen the match basis and to enter a negotiation well prepared? How do you know when to continue a negotiation or when to stop? How do you unerringly present your offer to your negotiating partner and argue the benefits of your product? The e-training provides sound answers to these questions. It shows you how you can successfully conclude your next negotiation through efficient preparation and targeted benefit argumentation.

Objectives

  • Use ZOPA and BATNA to get negotiations off to the best start
  • Systematically consolidate your position of power
  • Build sustainable business relationships
  • Correctly present offers
  • Argue the benefits in a structured manner
  • Reliably conclude negotiations

Certificate

By completing/passing this course, you will attain the certificate POK Inside Sales 201 Certificate

Learning Credits

CEU
1.25

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