Inside Sales 201 - Handling Objections: Questioning and Objection Handling

Content
2 modules
Difficulty
Intermediate
Rating
Course Length
15 mins
Instructor
Pantry of Knowledge

Description

There are two crucial aspects of the sales process: questioning and objection handling. It's crucial that salespeople obtain a well-rounded understanding of how effective questioning plays in securing sales. Equally it will explore how to correctly handle sales objections to inspire customer confidence and accomplish your sales goals.

Objectives

  • Describe why questioning is important in sales
  • Recognize how to utilize questioning
  • Explain why objection handling in sales is natural
  • Demonstrate how to handle sales objections effectively

Certificate

By completing/passing this course, you will attain the certificate POK Inside Sales 201 Certificate

Learning Credits

CEU
0.25

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