Inside Sales 101 - Customer Focused Strategy: Identifying and Exceeding Customer Needs

Content
2 modules
Difficulty
Basic
Rating
Course Length
15 mins
Instructor
Pantry of Knowledge

Description

Here, you’ll follow the process of uncovering customers’ needs, exploring and categorizing those needs and turning them into opportunities to gain a valuable customer that continues to want more of what you have to offer.

Objectives

  • Categorize the customer’s need
  • Explore to specify customer need
  • Turn the customer’s need into an opportunity

Certificate

By completing/passing this course, you will attain the certificate POK Inside Sales 101 Certificate

Learning Credits

CEU
0.25

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Sales - Inside 101 - Customer Focused Strategy: Identifying and Exceeding Customer Needs
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Inside Sales 101 - Customer Focused Strategy: Identifying and Exceeding Customer Needs Survey
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Added 10 months ago, by Nina

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