Inside Sales 301 - Relationship Building: Building Relationships in Sales

Content
2 modules
Difficulty
Advanced
Rating
Course Length
60 mins
Instructor
Pantry of Knowledge

Description

When building relationships in sales, it is not so much numbers, data and facts that count, but rather personality and likeability. One of the most important methods to achieve this is small talk. Participants learn how to use small talk to build relationships effectively. In addition, this course shows how to use body language to respond specifically to body language signals from the other person.

Objectives

  • Build relationships with other people in a targeted way
  • Use small talk to establish good contact with others
  • Recognize non-verbal and verbal signals of approval and rejection
  • Control your own body language
  • Be responsive to other people

Certificate

By completing/passing this course, you will attain the certificate POK Inside Sales 301 Certificate

Learning Credits

CEU
1.0

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