Inside Sales 201 - Intermediate Communication: Giving and Receiving Feedback

Content
2 modules
Difficulty
Intermediate
Rating
Course Length
20 mins
Instructor
Pantry of Knowledge

Description

When we analyse our response to feedback we can see that our brains are actually playing a trick on us by responding to feedback as a threat - when it should be considered a crucial opportunity to learn something. Even when feedback is offered with our best interests at heart, we tend to deflect it. In doing so, we dismiss observations about our behaviour that can actually help us be more effective in critical areas of our work and lives. This course will rewire the way you think about feedback. Your business needs brave and fearless managers who know how to give and receive feedback, and this course is packed full of ideas to help you.

Objectives

  • Make your feedback more constructive and easier for employees to digest
  • Adjust your attitude towards receiving feedback to encourage personal and professional growth

Certificate

By completing/passing this course, you will attain the certificate POK Inside Sales 201 Certificate

Learning Credits

CEU
0.25

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