Inside Sales 101 - Customer Service Basics: Stellar Customer Service Best Practices

Content
2 modules
Difficulty
Basic
Rating
Course Length
15 mins
Instructor
Pantry of Knowledge

Description

This course will cover the best practices of industry leading companies who provide stellar customer service.

Objectives

  • Identify and use the customer’s preferred communication channel
  • Offer a consistent experience every time, everywhere
  • Meet and exceed customer expectations

Certificate

By completing/passing this course, you will attain the certificate POK Inside Sales 101 Certificate

Learning Credits

CEU
0.25

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Sales - Inside 101 - Customer Service Basics: Stellar Customer Service Best Practices
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Inside Sales 101 - Customer Service Basics: Stellar Customer Service Best Practices Survey
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