Outside Sales 101 - Call Follow Up: Obtaining Commitment and Following Up

Content
2 modules
Difficulty
Basic
Rating
Course Length
30 mins
Instructor
Pantry of Knowledge

Description

This course discusses the importance of maintaining a positive attitude right through the sales process and demonstrates how a series of small agreements can make it easier for the prospect to make the final commitment. It also discusses the importance of delivering on your promises once a sale has been won. It reviews appropriate follow-up actions and highlights the value of maintaining good relationships with prospects who have decided not to buy from you.

Objectives

  • State the importance of maintaining a positive attitude right through the sales process
  • Review the questions used at each stage of the sales process to secure agreement
  • Identify buying and danger signals
  • Recognize when you should ask for commitment
  • Identify types of commitment requests
  • Review ways to connect the commitment request to behavior styles
  • Identify follow-up actions appropriate to your sales situation
  • Review techniques for dealing with buyers’ blues.

Certificate

By completing/passing this course, you will attain the certificate POK Outside Sales 101 Certifcate

Learning Credits

CEU
0.5

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Outside Sales 101 - Call Follow Up: Obtaining Commitment and Following Up
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Outside Sales 101 - Call Follow Up: Obtaining Commitment and Following Up Survey
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Added 9 months ago, by Paul
 
Added over 1 year ago, by Petter

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