Description
KPIs are SMART Targets is a course that explains Key Performance Indicators (KPIs) which are well-established in the world of business. They are outcomes-based statements of progress towards stated goals. While KPIs are used to assess the corporate strategies and operational activities of a business, individuals frequently have their own personal KPIs, as part of regular performance reviews. In this course psychologist Eve Ash outlines how short and long-term KPIs can be SMART: Specific, Measurable, Achievable, Relevant and Timely.
Objectives
- Identify how KPIs measure and assess goals, performance, initiatives and activities
- Discover how KPIs help track the progress and success of an individual, project, products, departments, strategies
- KPIs must be quantifiable and based on outcomes and are most useful when they are SMART targets
- Ensure KPIs are Specific – states exactly what the KPI is measuring
- Ensure that KPIs are Measurable and assessed against a defined standard
- Recognize that KPIS must be Achievable and able to be delivered
- Ensure KPIs are Relevant to the organization's objectives
- Recognize that KPIs are Timely and delivered within a set timeframe
Certificate
By completing/passing this course, you will attain the certificate POK Outside Sales 301 Certificate
Learning Credits
Badges
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