Outside Sales 101 - Call Follow Up: Successful Telephone Follow-Ups

Content
2 modules
Difficulty
Basic
Rating
Course Length
10 mins
Instructor
Pantry of Knowledge

Description

A practical approach for how to do follow-up calls to remind the customer of their commitments.

Objectives

 

  • Implement the 4 steps of a follow-up call
  • Use active listening techniques
  • Determine how to react when faced with a difficult customer

Certificate

By completing/passing this course, you will attain the certificate POK Outside Sales 101 Certifcate

Learning Credits

CEU
0.25

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Outside Sales 101 - Call Follow Up: Successful Telephone Follow-Ups
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Outside Sales 101 - Call Follow Up: Successful Telephone Follow-Ups Survey
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