Outside Sales 101 - Call Follow Up: Successful Telephone Follow-Ups

Content
2 modules
Difficulty
Basic
Rating
Course Length
10 mins
Instructor
Pantry of Knowledge

Description

A practical approach for how to do follow-up calls to remind the customer of their commitments.

Objectives

 

  • Implement the 4 steps of a follow-up call
  • Use active listening techniques
  • Determine how to react when faced with a difficult customer

Certificate

By completing/passing this course, you will attain the certificate POK Outside Sales 101 Certifcate

Learning Credits

CEU
0.25

Badges

{{ badge.name }}

{{ vm.helper.t('lup.gamification.value') }}

{{ badge.points }} {{ vm.helper.t('lup.gamification.points') }}

{{ vm.helper.t('lup.gamification.achieved_for_selected_score_and_over')}}

{{ vm.percentage_badges[vm.selected_badge].greater_than_or_equal }}%

{{ badge.name }}

{{ vm.helper.t('lup.gamification.value')}}

{{ badge.points }} {{ vm.helper.t('lup.gamification.points') }}

{{ vm.helper.t('lup.gamification.achieved') }}

{{ vm.helper.t('lup.gamification.learning_awards.on_course_completion') }}
1.
Outside Sales 101 - Call Follow Up: Successful Telephone Follow-Ups
{{ vm.helper.t('courses.scorm') }}
2.
Outside Sales 101 - Call Follow Up: Successful Telephone Follow-Ups Survey
{{ vm.helper.t('courses.survey') }}
 
Added 25 days ago, by Holly
 
Added 4 months ago, by Brian
 
Added 7 months ago, by Davy
 
Added 12 months ago, by Petter

Shopping Cart

Your cart is empty