Business Skills 101 - Email and Text Etiquette: Writing for Business: Effective Emails

Content
2 modules
Difficulty
Basic
Rating
Course Length
20 mins
Instructor
Pantry of Knowledge

Description

Learn how to write emails which do exactly what you want them to do, whether it’s inform, persuade, sell, manage or negotiate. We'll examine the fundamentals of good email writing, and walk you step-by-step through the process of composing an effective business email.

Objectives

  • Identify the three qualities of an effective email: clarity, concision, and actionability
  • Achieve these qualities in your writing
  • Strike the appropriate tone for your message
  • Introduce yourself and sign off, and other etiquette tips

Certificate

By completing/passing this course, you will attain the certificate POK Business Skills 101 Certificate

Learning Credits

CEU
0.25

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Business Skills 101 - Email and Text Etiquette: Writing for Business: Effective Emails
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