Description
A team leader or manager needs to be an effective decision-maker, communicator, mentor, motivator, and coach. Managers are responsible for driving and sustaining performance, both of their team as a whole and the individuals within it, as well as looking after their professional development. New leaders can find the competing demands of their role particularly daunting and the transition from team member to team leader can be a challenging one. Using a series of dramatized scenarios around a newly promoted team leader, this short film introduces new and established managers alike to the skills they need to lead and inspire their team successfully.
Objectives
- Define the role of team leader
- Identify some common pitfalls for new leaders
- List different leadership styles and approaches
- Determine how to motivate your team
- Develop your team through coaching
- Define effective performance management
Certificate
By completing/passing this course, you will attain the certificate POK Leadership Skills 101 Certificate
Learning Credits
Badges
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