Content
2 modules
Difficulty
Basic
Rating
Course Length
15 mins
Instructor
Pantry of Knowledge
Description
During the process of innovation, failures are crucial opportunities to measure and study. Conflict is also inevitable but it can be the first step toward improved relationships. This course will give you the basic tactics to learn from failure and manage conflict.
Objectives
- Set SMART goals to keep you focused during moments of failure
- Examine failures systematically to make changes for the future
- Deactivate workplace conflict triggers by aligning your organization with team members’ needs
- Develop solutions that are based on mutual benefit, not compromise
Certificate
By completing/passing this course, you will attain the certificate POK Leadership Skills 101 Certificate
Learning Credits
CEU
0.25
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1.
Leadership Skills 101 - Conflict Resolution: Turn Conflict Into Collaboration
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2.
Leadership Skills 101 - Conflict Resolution: Turn Conflict Into Collaboration Survey
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