Description
Updated in October 2020, the wildly popular Diversity 101™ takes a fun, creative and interactive approach to describing the core components of diversity and inclusion in the workplace. This powerful, new course features 8 entertaining vignettes that tackle deep diversity, inclusion, equity and respect topics. This interactive eLearning course teaches the “respect and inclusion” component of diversity – from the employee’s perspective. Topics include: unconscious (hidden) bias, cultural competence, diversity moments, gender and gender identity, rumors and gossip, joking and improper expressions
Objectives
- Enhance your communication, teamwork, conflict, resolution, diversity, and customer service skills
- Handle sensitive issues without creating shame, blame or negative stereotyping
- Increase productivity and have an easier time sharing experiences and expertise, and communicating with co-workers and customers
- Create less down time due to conflict, tension or unresolved frustration
- Explain what happens when you feel valued and respected by your co-workers and your organization
- Identify how collaborating with others is easier when you work in a respectful and inclusive environment
- List core components of diversity and inclusion in the workplace
Certificate
By completing/passing this course, you will attain the certificate POK DEI Certificate
Learning Credits
Badges
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