Software - CRMs: Use Your CRM System to Grow Your Connections

Content
2 modules

Rating

Course Length
15 mins

Instructor
Pantry of Knowledge

Description

Any customer relationship management (CRM) system can be a powerful tool for growing your connections and achieving your business goals. No system is worth having if you do not put in the work. In the Use Your CRM System to Grow Your Connections course, you will learn about the pros and cons of different types of systems, the importance of data collection, and how to take advantage of technology to build stronger relationships. This interactive module with accompanying video and downloadable worksheet is based on the business relationship principles of ‘The Connector’s Way’ by author and speaker Patrick Galvin.

Objectives

  • Manage your connections to achieve your goals
  • Leverage technology to build stronger relationships
  • Make the most of a customer relationship management (CRM) system
  • Grow relationship building confidence and skill

Certificate

By completing/passing this course, you will attain the certificate POK Software Skills Certificate

Learning Credits

CEU
0.25

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